The second-hand marketplace Shoppers Voice Displeasure Regarding Size Updates

Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.

This online marketplace has revised its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.

Social Media Backlash

Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing because of the remapping.

The company said the revised method more closely matches similar services.

It has advised users to check their listings and adjust the sizing manually when needed, resulting in member annoyance.

Sizing System Modifications

Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.

User Accounts

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Required Changes

A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.

Service Background

The platform boasts over 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods after backlash from users.

Kelly Hernandez
Kelly Hernandez

A tech journalist and futurist with over a decade of experience covering AI and digital trends across global markets.